Thursday Oct 17, 2024

How to Create the Best Possible Experience for Your Customers & Clients [Building Your Legacy Series]

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Hey Rat Girls! Today, we're talking about how to give the best experience to your clients by putting yourself in their shoes. We dive into the concept of self research and how to actually implement it! Over the next 16 days, we're diving deep into the tips and strategies to grow your business and build your legacy. So, what is self research? Think market research but more personal - experiencing your own product as a consumer. For example, if you're launching a membership, join a few similar ones first. Notice what you love, what you don’t, and all the tiny details that make a big difference. This isn't about copying but about refining your unique vision. The trick is to know exactly who your ideal client is and be clear about your business vision before you start. Fine-tune your offering by experiencing other products, noting what works and what doesn’t, and improving your own. This will enhance customer satisfaction and retention. So, let's get into it!

What You'll Hear:

Understanding Self Research
Practical Application of Self Research
Importance of Details in Self Research
Be a Consumer of What You Want to Create
How to avoid Diluted Products
Learning from Other Programs and Events
Customer Experience and Retention

How to Create the Best Possible Experience for Your Customers & Clients [Building Your Legacy Series]

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